Saturday, March 31, 2007

But, are YOU happy?

Fine Gael look happy. First-time buyers might be (artificially & temporarily) if they heard Bruton's speech or catch the media coverage thereof. But are YOU?

They've just told the non-propertied public not to go buying any property at least until the fine boys & girls of the gael party are either in power or have lost the election.

Do they have any understanding at all of what people need to know about reform? If they were genuine about the urgency & absolute rightness of this reform, I think we'd get less of the highly politicised rhetoric such as "Fine Gael will take no lectures from the Party of the developer and the speculator" & the simplistic & slightly schoolboyish: "we want to give home-buyers a break, Fianna Fáil don't."

Their rhetoric, too, about the stamp duty (e.g. Bruton's way of putting the issue: "The message is simple: we want to give home-buyers a break, Fianna Fáil don't.") suggests that it's all about MESSAGES and anti-Fianna Fail gestures, rather than analysis, creative thinking and problem solving.

Friday, March 30, 2007

15% OVERVALUATION?


Just off the phone from the ESRI and a chat about this 15% overvaluation idea. expressed in their Quarterly Economic Commentary, Spring 2007. It's based on a formula they have created to test the value of property against various other economic indicators. Although they have never run the formula before, they say they have been flagging this level of overvaluation for some time and that today's announcement is no big deal. Of course, if the adjustment to "sounder values" was sudden, it would cause problems but ESRI is forecasting a slower process - the soft landing. Phew!

The ESRI is sending us on some more background on the figure which we will pass on if we can process it.

Anyway, we weren't going to post at all today because we figured so many of our readers would be in Kilkenny. But no ... the user log suggests that people are at their desks & working hard. Meanwhile, those in Kilkenny are listening right now to the following talk

Dawn Raids & Requests for Information, Revenue Audits, Revenue Offshore, Assets Group. (Speaker Julie Burke, Tax Solicitor.)


Spooky, and not as interesting to us as some of the other talks:


Estate Agents & the Importance of being branded. (Speaker John Fanning, Chairman of McConnells. )

National Property Services Regulatory Authority – The Effect of Pending Legislation. (Speakers Tom Lynch, Director Designate of the National Property Services Regulatory Authority and Tim Dalton, Chair of the Interim Board.)

Thursday, March 29, 2007

Property Partners & Murphy Mullan part company


Perhaps not official yet, but the boards & intenet marketing give it away - the fact that the team of Richard Mullan & Adrian Murphy that flew the Property Partners flag in Tallaght & Kimmage (& with another in Naas) has left the Property Partners network and gone out solo under the name Murphy Mullan Estate Agents (& a bit awkwardly "in association with Murphy Mullan Ward in Naas).

The branding does stand out but we can't help thinking "petrol station" every time we see it.

PP's not had what you'd call a stable presence in Dublin - going back to the likes of DfM & Craddock (no longer PPs), and of course Mason for a while (whose brand proved to be too strong to sit under another). Now, with the Murphy Mullan offices gone, it'll be interesting to see what they do next.

In Naas there was a Property Partners McAuley at one stage, but the Murphy Mullan Ward team was PP's last incarnation there. Again, perhaps an opportunity awaits someone there too.

Down? No, up. Up? No, down. UP!


On the one hand, Around the Block has this to say on supply of new homes: "Will anyone believe them [the IHBA] when builders are planning to quietly close down sites where new completions are just not selling, or at least not at the rapid rate that they have become used to in recent years. It will be a while before the market is concerned about housing shortages given that there is a rake of sites in the suburbs that won't be touched for years."

On the other hand, Around the Block has this to say on recent trends: "Rents have been rising at around 10 per cent, and this is giving hope of a pick-up in sales of well located developments... Agents will be very keen to see investors re-entering the market, particularly where there's a bit of value on offer. Last weekend, for instance, Hooke & MacDonald reported almost 70 sales of apartments at Cornmill, off Clonliffe Road in Dublin 3, while newcomers to the new homes market, HT Meagher O'Reilly, clocked up a reported 65 sales at the Pierse Homes development in Clongriffen, Dublin 13. At the other end of the market, McInerney and sales agent Savills HOK were pleasantly surprised to sell no less than 10 large detached house at Druids Glen in Co Wicklow, all of them priced around €2 million. Who said the market is dead?"

So, like us all The Irish Times Property people are in two minds ... confused ... uncertain ... one minute optimistic, the next pessimistic ... about the residential market these days. On the one hand, one feels sure that all the indicators are good and there's a lot of money still to spend in the Irish economy; everyone needs a home and so on. On the other hand, one worries that maybe property has had its 15 minutes (say, 12 years) of fame and now the public has just lost interest (faith?).

Share your comments on the market with us please, especially any good news about sales you might have - it's what the people want to hear. It'd do us all the world of good.

Marketing we admire – Jones Lang LaSalle’s staff shots loop

It is not possible to capture in a still, but JLL's loop of staff shots - casual, light-hearted, flattering - is an example of, among other things, excellent photography being combined with solid web design. See it for yourself on http://www.joneslanglasalle.ie/ and worth taking lessons from.

Head & Shoulder company shots are a real problem in marketing terms, in that they can very easily give an unintended impression. Just as beauty is in the eyes of the beholder, interpretation of facial expressions & general appearance is highly subjective.

With estate agents having such a poor public image, the use of such shots is even more problematic. The urge to present ones team of agents as friendly, trustworthy and professional is very understandable in this situation, but doing it successfully requires more effort and money than seems to be widely realised among property companies.

The photographer who took the JLL shot clearly knew what she was at, and I would guess did not come cheap. The creative director (if there was one) knew what was required and gave brilliant guidance and managed the proceedings very well, which again would not have been cheap. The web designers, too, knew how to treat the results of the shoot (although there might be room for improvement in some respects) and undoubtedly charged handsomely. And finally, JLL knew that in order to achieve that elusive balance in the shots, they would have to get the right people and work well with them, and evidently chose well & carefully by giving it the time & energy & money required.

Bottom line: pay peanuts … get monkeys.

Other bottom line? Suppliers are sometimes only as good as the client's project management skills.

A horse of an ad


We're running an ad as a favour this weekend. It's our first ever ad and we kinda had to do it cause it was supporting an organisation in which important clients of ours are involved (Youngs & the well-known property brochure experts CJ Print & design - Mr Hederman, to be precise). The ad is going to appear in a wee booklet that the South County Dublin Hunt are producing for an event in Clane on Sunday (- all welcome at Charlie O'Neills!). Anyway, favour or not, and miniscule audience or not, it has proven to be a good exercise for us. We got our colleagues in Penhire to lend a hand and have come up with something very appropriate. What do you think?

And then it occurred to us that the Irish National Hunt Festival was coming up at Punchestown and this might be a more strategic opportunity for us to place the very same ad - in the racecard. We got in touch with Punchestown & it ain't cheap (€3,000 for the full 4 days racecards), but we're thinking about maybe doing 1 day considering the audience (what percentage developers & what percentage estate agents & what percentage financiers?!).

Any one got any opinions on this as a communications exercise?

How much do you earn per hour?


Did you know that senior counsel at the planning tribunal earn €2,250 a day and juniors €1,500. That’s around €280 per hour for senior and €190 for junior.

Now, here’s an exercise for you if you're an estate agent: Divide the fee your company got for the last property sale you achieved by the total number of hours spent by different people in the company on bringing about that sale (starting from the day the instruction was won).

So, did you manage to make anywhere near, say, €100 per hour, or was it more like €8.30 (the minimum wage rate)? Perhaps you don’t know how many hours were spent on the sale of that property, and of couse it varies considerably from property to property (and vendor to vendor, more revealingly!). It’s something agents should keep records on – a job diary for each property that vendors could see and from which they would maybe begin to understand for the first time the many, varied and time-consuming tasks that are required to sell a property properly.

And wouldn’t it be interesting to perform this on a macro level – that is, that a number of property firms would perform this analysis on a large enough scale to produce a report that reveals how much on average estate agents are making per hour selling client properties.

This could be an important part of the so-badly-needed public awareness campaign on the work of estate agents.

Of course, most would agree the average rate should not be equal to that of barristers at tribunals or consultants in operating theatres. But the (somewhat less arduous) training, the inate skills, the considerable experience and the specialist knowledge that a good estate agent offers vendors access to, is certainly worth equal to the rates charged by other business professionals offering similar levels of service.

Anyway, something agents might discuss at the IAVI get-together this weekend perhaps?